How do I create a Support Ticket with IDI (including support form)

The most efficient way to send a support request to IDI's Technical Support Team is to complete the Support Form below.

This information will help us prioritize your request correctly and have the most appropriate resource respond.  Our technical support hours are 8:30 AM to 5:30 PM Eastern time, M-F.  

Don't forget you can also search this knowledge base for troubleshooting tips and FAQs.