IT Information

Learn about data security, our hosting center, and other technical tips for any IDI product.

Articles

What are Data Hosting and Security FAQs?
Q:   How does IDI host product websites and databases? A:  IDI contracts with Otava to ensure IDI applications and client data are reliably accessible and secure.  You may want to check out Otava's Data Sheet for a closer look...
Does IDI work with APIs?
APIs (application program interfaces) allow different systems to communicate with each other. APIs are an alternative to using files such as .txt or .csv, XML or database connections for data transfer. Many HCM vendors are opening up APIs or web ser...
How do I send a secure file to IDI?
IDI is now using SendThisFile to send and receive client files.  When sending files to IDI, please use the following steps: 1. If you are submitting a new support case, please contact support to have a case opened before sending files. sup...