New Articles

  1. Implementation Success: Contractor Central Setup When No Unions are Involved and there is an ERP Integration

    Contractor Central relies on data from your HCM system. Our Implementation Team will gather additional data during direct discussions, however, below is what you can expect we'll need from both you and our vendor partners. INFORMATION REQUEST ...
  2. Implementation Success: Contractor Central Setup when No Unions are Involved and No ERP Integration

    Contractor Central relies on data from your HCM system. Our Implementation Team will gather additional data during direct discussions, however, below is what you can expect we'll need from both you and our vendor partners. INFORMATION REQUEST ...
  3. Implementation Success: Contractor Central Setup When Unions are Involved and ERP Integration

    Contractor Central relies on data from your HCM system. Our Implementation Team will gather additional data during direct discussions, however, below is what you can expect we'll need from both you and our vendor partners. INFORMATION REQUEST ...
  4. Implementation Success: Contractor Central Setup When Unions are Involved But No ERP Integration

    Contractor Central relies on data from your HCM system. Our Implementation Team will gather additional data during direct discussions, however, below is what you can expect we'll need from both you and our vendor partners. INFORMATION REQUEST ...
  5. Implementation Success: Union Survey Questions

    If we are implementing your solution involving union rate logic (with or without ERP integration), please fill out the survey below so we have what we need during the configuration stage of your implementation:  ...
  6. What can I expect after I sign a sales order with IDI?

    Wondering what happens for the first roughly 100 days after you become an IDI customer? Once you sign a sales order for one of our products/solutions, it is our attempt to begin the process of turning you into a customer for life! Our hope is to k...
  7. How do I send a secure file to IDI?

    IDI is now using SendThisFile to send and receive client files.  When sending files to IDI, please use the following steps: 1. If you are submitting a new support case, please contact support to have a case opened before sending files. sup...
  8. IDI Access | Partner Blog Articles shared as Videos

    Enjoying the tips for partners on how to extend your workforce management solutions in our Partner Blog, IDI Access ? Here are some of those articles shared as videos: Our Structured Process Boosts HCM Sales Numbers ...
  9. What happens when I contact IDI Support?

    Once support is contacted by email or by phone, our Triage Helpdesk Associate opens a case/ticket. You will be notified via email that your case has been opened and you will be asked for any additional information needed in order to set the cor...
  10. Podcast Episode Featuring our Director of Marketing and Account Management Talking about the Evolution of the Client's Journey at IDI

    Our Director of Marketing and Account Management, Dawn White, joined Justin Brown at Motion on Episode 234 of Tech Qualified to discuss how Marketing, Sales, and Account Management are synced at IDI, and how with a nimble team you can both expand an...