New Articles

  1. How do I find my site number in Time Bank to complete the IDI Support Form?

    The IDI Support Form is the best way to contact our support team. The answers requested on this form allow a ticket to be created and an analyst to assist you. A critical question within the form is your site number. Please see the instructions belo...
  2. What is the transfer application TBXfer?

    If your solution requires a read or write exchange between your local environment and Time Bank Online, you'll need to download the Time Bank transfer application, TBXfer. TBXfer is a separate application that must be downloaded and installed t...
  3. Podcast Episode Featuring our Director of Marketing and Account Management Talking about the Evolution of the Client's Journey at IDI

    Our Director of Marketing and Account Management, Dawn White, joined Justin Brown at Motion on Episode 234 of Tech Qualified to discuss how Marketing, Sales, and Account Management are synced at IDI, and how with a nimble team you can both expand an...
  4. Podcast Episode Featuring our President and Vice President Discussing IDI's Long History

    Our President, Kit Dickinson, and VP, Sonja Parker, joined Dave Haviland of Phimation Strategy Group to discuss what it's taken to lead IDI through its long history. ...
  5. Partner Video: Biden's Huge Infrastructure Bill Could Mean Huge Deals for HCMs

    Enjoying the tips for partners on how to extend your workforce management solutions in our Partner Blog, IDI Access ? Here is one of those top articles shared as a video: Biden's Huge Infrastructure Bill Could Mean Huge Deals for HCM...
  6. SolarWinds Data Breach Did Not Affect IDI's Hosting Center

    You may have heard about the SolarWinds breach in late December of 2020.  On December 13, 2020, it was reported that a highly sophisticated hacking group was successful in breaching a prominent SolarWinds service used across several major sect...
  7. What Can I Expect from My IDI Partner Account Manager?

    When you partner with IDI, you have access to our Partner Account Manager who will be periodically checking in with you to make sure you are aware of helpful resources in your Partner Portal in IDI Resource Center and to get feedback on ways we can ...
  8. How can I increase the font on my Contractor Central screen?

    Want to make the font bigger on Contractor Central's User Interface? Here's how: Hold the Ctrl Key down and use the mouse scroll bar to increase/decrease the font on your screen. Note: This will increase the font size for all web apps. ...
  9. What email address should I use for my Contractor Central account?

    When selecting an email address to use for your Contractor Central account, we recommend using your company email address to sign up for a Contractor Central user account as it is easier to manage lists and permissions and provide support when all t...
  10. How do I schedule a Time Bank Online Task?

    With the addition of a Time Bank runtime application, TBLA, installed on your local PC, your Time Bank Online link can be run as a scheduled event. You can use the application of your choice to schedule the task. The Time Bank maintenance window ...