New Articles

  1. IDI Access | Partner Blog Articles shared as Videos

    Enjoying the tips for partners on how to extend your workforce management solutions in our Partner Blog, IDI Access ? Here are some of those articles shared as videos: Our Structured Process Boosts HCM Sales Numbers ...
  2. What happens when I contact IDI Support?

    Once support is contacted by email or by phone, our Triage Helpdesk Associate opens a case/ticket. You will be notified via email that your case has been opened and you will be asked for any additional information needed in order to set the cor...
  3. Podcast Episode Featuring our Director of Marketing and Account Management Talking about the Evolution of the Client's Journey at IDI

    Our Director of Marketing and Account Management, Dawn White, joined Justin Brown at Motion on Episode 234 of Tech Qualified to discuss how Marketing, Sales, and Account Management are synced at IDI, and how with a nimble team you can both expand an...
  4. Podcast Episode Featuring our President and Vice President Discussing IDI's Long History

    Our President, Kit Dickinson, and VP, Sonja Parker, joined Dave Haviland of Phimation Strategy Group to discuss what it's taken to lead IDI through its long history. ...
  5. Archived Customer Newsletters

    In case you missed any of our monthly Customer Newsletters, below are links to previous Customer Newsletters: April 2020 Customer Service tips, share your Working from Home achievements, and Other Updates from your IDI Account Management Team!...
  6. How do I set up a new Time Bank Online User?

    When you have a new Time Bank Online user who needs to run a Time Bank interface, follow these steps: Step 1: Fill out our Account Update Form for your IDI Account Manager to update any primary contact information for account management purp...
  7. Our Commitment to our Customers and Partners During the COVID-19 Crisis

    Latest Message from the Leadership Team at IDI As we continue to monitor and respond to the evolving situation with COVID-19, our commitment and resolve has not wavered. We remain focused on providing continuity of our services to our clients and p...
  8. How do I process my Certified Payroll Reports?

    Welcome to the IDI Resource Center Video Series.   This segment provides users a brief overview of how to use our web-based platform, Contractor Central, to process your Certified Payroll Reports.   ADDITIONAL RESOURCES:...
  9. How do I automate and enforce tipping policies?

    Companies such as those in the restaurant/hospitality industry use a POS, or point-of-sale, system to track sales, time worked, inventory, and overall management of their location.  Some also use a separate time&attendance system to manage ...
  10. How do I stay compliant with FLSA guidelines in any industry?

    The FLSA is a labor law enforced by The United States Department of Labor.  The Act states that an employee is entitled to an average of their overall weekly earnings for any overtime hours, called the FLSA rate.  With the FLSA rate the em...