New Articles

  1. How do I create a Support Ticket with IDI (including support form)

    The most efficient way to send a support request to IDI's Technical Support Team is to complete the Support Form below. This information will help us prioritize your request correctly and have the most appropriate resource respond. Don't f...
  2. IDI Connections | Workforce Management Solutions Videos

    Enjoying the latest news, events and product resources in our Blog, IDI Connections ? Here are some of those top articles shared as videos: Never Manually Fill Out Another Certified Payroll Report Again Are You A Non-Profit That's Thinki...
  3. How do I schedule a Time Bank Online Task?

    With the addition of a Time Bank runtime application, TBLA, installed on your local PC, your Time Bank Online link can be run as a scheduled event. You can use the application of your choice to schedule the task. The Time Bank maintenance window ...
  4. What is the Time Bank Local Application (TBLA)?

    TBLA is a local version of Time Bank that is used by scheduling software to run Time Bank Online. TBLA connects to the hosted Time Bank Online database using a secure connection back to the Time Bank Online server to request more specific and detail...
  5. What email address should I use for my Contractor Central account?

    When selecting an email address to use for your Contractor Central account, we recommend using your company email address to sign up for a Contractor Central user account as it is easier to manage lists and permissions and provide support when all t...
  6. How do I reset my Contractor Central password?

    If you forget your Contractor Central password, to reset it all you need to do is select the “Reset Password” on the login page underneath the Password field: A pop-up box will appear where you will place your username, and the...
  7. How can I increase the font on my Contractor Central screen?

    Want to make the font bigger on Contractor Central's User Interface? Here's how: Hold the Ctrl Key down and use the mouse scroll bar to increase/decrease the font on your screen. Note: This will increase the font size for all web apps. ...
  8. What are Contractor Central's supported browsers?

    Make sure you are using a supported Internet Browser to run Contractor Central: Google Chrome Chromium Edge* Firefox Pop-up Blockers must be turned off for https://www.idicontractorcentral.com * If you decide to use Chromium Edge plea...
  9. What Can I Expect from My IDI Partner Account Manager?

    When you partner with IDI, you have access to our Partner Account Manager who will be periodically checking in with you to make sure you are aware of helpful resources in your Partner Portal in IDI Resource Center and to get feedback on ways we can ...
  10. SolarWinds Data Breach Did Not Affect IDI's Hosting Center

    You may have heard about the SolarWinds breach in late December of 2020.  On December 13, 2020, it was reported that a highly sophisticated hacking group was successful in breaching a prominent SolarWinds service used across several major sect...