Time Bank Online Troubleshooting

Access Time Bank Online tips and FAQs.

Articles

How do I Test My Time Bank Solution?
Part 1: Preparing to Test Your Time Bank software has been customized to meet your company's specific needs. Therefore, testing before going live for the first time, or after any changes are made, is extremely important in order to ensure that ...
What self-help resources are available for Time Bank Online?
Search our Troubleshooting Tips in IDI Resource Center for answers to Time Bank Online FAQs. Common Time Bank Online error messages and troubleshooting tips are also covered in our Time Bank Online Quick Guide .  Click on the link to access...
What are Time Bank Online's supported browsers?
Time Bank Tip:  Use a Supported Browser Make sure you are using a supported Internet browser to run Time Bank Online: Internet Explorer 11+ Edge Firefox Chrome Pop-up Blockers must be turned off for https://www.timebankonline.com/. T...
What is the transfer application TBXfer?
Time Bank Tip:  Have you downloaded TBXfer? If your solution requires a read or write exchange between your local environment and Time Bank Online, you'll need to download the Time Bank transfer application, TBXfer. TBXfer is a separate...
How can I increase the font on my Time Bank screen?
Time Bank Tip:  Adjusting Font Size Want to make the font bigger on Time Bank's User Interface?   Here's how: Hold the Ctrl Key down and use the mouse scroll bar to increase/decrease the font on your screen. Note: This will i...
What email address should I use for my Time Bank Online account?
Time Bank Tip:  Selecting an Email Address to Use When selecting an email address to use for your Time Bank account, we recommend using your company email address to sign up for a Time Bank user account as it is easier to manage lists and pe...
How do I reset my Time Bank Online password?
Time Bank Tip:  Forgot your Password? If you forget your Time Bank Online password, to reset it all you need to do is select "Forgot Password" on the TBO site underneath the Password field. If your User Name is valid, you will rec...