Updated Articles

  1. What is IDI's relationship with AOD/InfoTronics? Updated

    IDI has been partnering with AOD (Attendance on Demand) and InfoTronics (Attendance Enterprise) for nearly 15 years as their preferred payroll integration partner. AOD/InfoTronics has used our Time Bank interface to move thousands of their clients&...
  2. ADP Sales Materials: Multiple Labor Rates Solution Updated

    Have a client who employs unionized workers requiring paying contract-mandated union wage rates union benefit rates based on seniority, role, and other factors?  Our Time Bank™ Multiple Labor Rates solution removes the need to rely on tim...
  3. How do I engage with IDI Sales? (including Pre-Sales Qualification Form)

    Whether you are the end-user client or an IDI partner, you can reach one of our sales representatives for a free consultation at sales@idesign.com or by calling 866-846-3226, option #1 for Sales.  Our sales department is available to assist y...
  4. How do I get technical support for my IDI product?

    Your support process will be explained to you at the end of an IDI Implementation.  Regardless of your first line of support recommendation, you may choose to reach out to IDI Support directly at any time.  However, depending on the nature...
  5. What are Data Hosting and Security FAQs?

    Q:   How does IDI host product websites and databases? A:  IDI contracts with Otava to ensure IDI applications and client data are reliably accessible and secure. Q:   Where are hosting centers/servers located? A:  IDI'...
  6. What technical specifications do I need to know about Time Bank?

    For Time Bank Online users, here are links to information about technical requirements as well as the latest release notes for Time Bank Online, our data engine that connects multiple systems and provides customized functionality. System/Setup Re...
  7. What Certified Payroll Reports does IDI offer?

    For clients in the construction industry that work on government contracts and are subject to providing Certified Payroll Reports to prove compliance IDI has a Certified Payroll Reporting Solution. Below is our alphabetized library of supported rep...
  8. About IDI

    We use our 30+ years of experience in the HCM industry working with fantastic partners to deliver peace of mind through simplifying complex workforce data processes and calculations with elegant, client-centered solutions. IDI Quick Facts: IDI wa...
  9. Is Time Bank compatible with Mac?

    Time Bank is designed to be run in a Windows environment.  The primary reason is that while the Time Bank Online application is web-based,  exchanging files to/from a client’s local environment requires our local utility TBXfer . &n...
  10. How do I know if I'm on the most current version of my IDI product?

    If you are using one of our IDI hosted web-based solutions, you will receive free upgrades at no cost to you as part of the recurring fee for SaaS (software as a service). For Time Bank users, if you are currently on our locally-installed legacy Ti...