Updated Articles

  1. What is the transfer application TBXfer? Updated

    If your solution requires a read or write exchange between your local environment and Time Bank Online, you'll need to download the Time Bank transfer application, TBXfer. TBXfer is a separate application that must be downloaded and installed t...
  2. What do I need to do for the summer 2022 Time Bank release to avoid service disruption?

    ACTION REQUIRED: IDI's Time Bank Online product release on June 25th, 2022 contains important security updates. Because of the scope of this release, for those clients using our file transfer utility, TBXfer, you will need to go through the step...
  3. What is the Time Bank Local Application (TBLA)?

    TBLA is a local version of Time Bank that is used by scheduling software to run Time Bank Online. TBLA connects to the hosted Time Bank Online database using a secure connection back to the Time Bank Online server to request more specific and detail...
  4. What is IDI's Service Level Agreement, or Support SLA?

    You can contact IDI Technical Support directly by emailing idisupport@adp.com. Our technical support hours are 8:30 AM to 5:30 PM Eastern time, M-F.   The most efficient way to send a support request is to complete our Support Form . When ...
  5. What files do I need to download to run Time Bank?

    Below are the links to download any of the required tools to run your Time Bank Solution. Documentation for these tools can be found within the Time Bank Online or Premise interface, from within the Support > Documentation section.   Plea...
  6. How do I Add an Entity to my Contractor Central access?

    To add an entity to Contractor Central use the following steps:  1. Log into Contractor Central.  2. Click Organizational Administration on the left-hand side of the screen.  3. Select the Entities tab.  4. At the bottom of t...
  7. What Certified Payroll Reports does IDI offer?

    For clients in the construction industry that work on government contracts and are subject to providing Certified Payroll Reports to prove compliance, IDI has a Certified Payroll Reporting Solution. Below is our alphabetized library of supported re...
  8. How do I reset my Contractor Central password?

    If you forget your Contractor Central password, to reset it all you need to do is select the “Reset Password” on the login page underneath the Password field: A pop-up box will appear where you will place your username, and the...
  9. Our Commitment to our Customers and Partners During the COVID-19 Crisis

    Latest Message from the Leadership Team at IDI As we continue to monitor and respond to the evolving situation with COVID-19, our commitment and resolve has not wavered. We remain focused on providing continuity of our services to our clients and p...
  10. TBO Users: When is ClickOnce being sunsetted?

    ClickOnce was used by Time Bank Online to access your local PC to read and write files. ClickOnce is old technology no longer supported by Microsoft.  For security reasons, Time Bank Online will no longer support ClickOnce. In 2017 Time Bank T...