For IDI hosted/web-based solutions and products, like other SaaS (software as a service) providers, the on-going costs include:
- On-going technical support: You can engage IDI technical support if you encounter any issues with the operation of your product or solution for the life of the partnership.
- Free upgrades: IDI is committed to updating your solutions as your other integrated systems go through version changes at no cost to you.
- Discounts on future changes: If your business needs change and you require additional logic to your solution (e.g. add union pay), you will receive a discount on the change requests.
- Hosting Fees: Time Bank is a hosted solution so you do not need to incur internal IT costs to host the solution.